Loving kindness is not usually associated with business and optimal performance. But in every realm of our lives we are there as people. As people we are in relationship with ourselves and the others around us. The more we can express the innate qualities of loving kindness, compassion, sympathetic joy and equanimity, the healthier and happier we become. The healthier and happier we are the more we are likely to optimally perform whatever it is we do.
Recent research indicates that kindness is inborn as well as learned. It is heartening to know that most people are motivated by being kind to others. It makes sense for a social animal, such as we are, to be wired that way. It's our nature.